Privacy Policy 🛡️

FutureSeer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mystical insights platform.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

Personal Information: We may collect the following personal information:

• Name and email address (for account creation)
• Payment information (processed securely by Razorpay)
• Birth date and time (for astrological calculations)
• Profile information and preferences
• Communication preferences

Usage Information: We automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and interactions with our Service
• Error logs and performance data
• Cookies and similar tracking technologies

Mystical Data: We may collect:

• Questions and queries you submit for insights
• Preferences for divination methods
• Feedback and ratings you provide
• Community interactions and posts

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our mystical insights service
• Personalization: To personalize your experience and provide relevant insights
• Account Management: To manage your account and process payments
• Communication: To send you important updates and respond to inquiries
• Improvement: To improve our AI algorithms and service quality
• Security: To protect against fraud and ensure platform security
• Analytics: To analyze usage patterns and optimize performance
• Legal Compliance: To comply with legal obligations

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Community Features: Information you choose to share in community forums (with your consent)

Data Processing: All third-party service providers are bound by confidentiality agreements and data protection requirements.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security assessments and vulnerability testing
• Employee Training: Staff training on data protection and privacy
• Incident Response: Procedures for handling security incidents

No Guarantee: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period after deactivation
• Usage Data: Retained for analytics and service improvement purposes
• Payment Data: Retained as required by financial regulations
• Legal Requirements: Retained as required by applicable laws

Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

Exercise Rights: To exercise these rights, contact us at privacy@futureseer.com

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect against fraud and abuse

Cookie Management: You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other appropriate safeguards

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on our website
• Sending you an email notification
• Displaying a notice on our platform

Continued Use: Your continued use of our Service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@futureseer.com
Support: support@futureseer.com
Response Time: Within 48 hours

Data Protection Officer: dpo@futureseer.com