Aligning the stars...
Aligning the stars...
Understanding your rights and our policies
This policy applies to all FutureSeer memberships (subscriptions) and services. Please read carefully to understand your cancellation and refund rights.
How to Cancel: You may cancel your subscription at any time through:
Immediate Effect: Cancellation takes effect immediately upon confirmation. You will continue to have access to your subscription features until the end of your current billing period.
No Further Charges: Once cancelled, you will not be charged for future billing cycles. Your subscription will not automatically renew.
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for new subscriptions. If you're not satisfied with our service within 30 days of your initial purchase, you may request a full refund.
Refund Eligibility: Refunds are available for:
Non-Refundable: The following are generally non-refundable:
How to Request a Refund:
Processing Time: Approved refunds are typically processed within 5-10 business days, depending on your payment method and financial institution.
Refund Method: Refunds are issued to the original payment method used for the purchase.
Monthly Subscriptions:
Yearly Subscriptions:
Lifetime Subscriptions:
Technical Issues: If you experience technical difficulties that prevent you from using our service, we may offer a refund or service credit at our discretion.
Service Discontinuation: If we discontinue a service you've purchased, we will provide a pro-rated refund or alternative service.
Billing Errors: If you're charged incorrectly or experience billing issues, we will investigate and provide appropriate refunds or credits.
Force Majeure: In cases of force majeure (natural disasters, etc.), refund policies may be adjusted accordingly.
Violation of Terms: If your account is terminated due to violation of our Terms of Service, no refunds will be provided.
Fraudulent Activity: Accounts involved in fraudulent activity will be terminated without refund.
Data Retention: Upon cancellation or termination, your account data will be retained according to our Privacy Policy and may be deleted after a specified period.
Appeal Process: If your refund request is denied, you may appeal the decision by contacting our support team with additional information.
Resolution Time: We aim to resolve all disputes within 10 business days.
Final Decision: Our decision on refund requests is final and binding.
For questions about cancellations and refunds, please contact us:
Support: Submit a query
Response Time: Within 24 hours
Business Hours: 24/7 Support Available
For Billing Issues: Submit a billing query
This Cancellations and Refunds Policy is effective as of January 1, 2025.
Last updated: February 3, 2025